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    <title>Shopping Cart | Dr Siddha diabetes combo</title>
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                                <h2>Return and Refund Policy</h2>
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                                        <li class="breadcrumb-item"><a href="index.html">Home</a></li>
                                        <li class="breadcrumb-item active" aria-current="page">Return and Refund Policy</li>
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                <div class="transparent-title">SIDDHA</div>
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				<h4 class="text-xl font-semibold mb-4">Return and Refund Policy</h4>

				<h5 class="text-lg font-semibold mt-4 mb-2">Cancellations</h5>
				<ul class="list-disc list-inside ml-6 space-y-4">
					<li>No cancellations are allowed for purchases made through our e-commerce store: <a href="https://www.drsiddha.com" class="text-blue-600 underline" target="_blank">www.drsiddha.com</a>.</li>
					<li>Dr's Siddha does not support cancellation requests once payment has been completed through our secure payment gateway.</li>
					<li>For Cash on Delivery (COD) orders, customers may cancel their orders before dispatch by emailing us at <strong>almaaorder@gmail.com</strong> or calling us at <strong>+91 74014 03035</strong>.</li>
				</ul>

				<h5 class="text-lg font-semibold mt-6 mb-2">Fraudulent Transactions</h5>
				<ul class="list-disc list-inside ml-6 space-y-4">
					<li>If we detect any fraudulent or suspicious transaction, or any violation of our terms, we reserve the right to cancel such orders without notice.</li>
					<li>We maintain a record of such activities and may restrict future access or purchases for the associated customers.</li>
				</ul>

				<h4 class="text-xl font-semibold mt-8 mb-4">Returns &amp; Exchange Policy</h4>
				<ul class="list-disc list-inside ml-6 space-y-4">
					<li>As we deal with herbal and medicinal products, we follow a strict no return or exchange policy, except in cases of damage or defect during delivery.</li>
					<li>If you receive a damaged or defective product, contact us within <strong>72 hours of delivery</strong> at <strong>almaaorder@gmail.com</strong> or <strong>+91 74014 03035</strong>.</li>
					<li>If the received product is not as described or as expected, please notify us within <strong>24 hours of delivery</strong>.</li>
					<li>Our customer service team will review your query and take appropriate action on a case-by-case basis.</li>
					<li>Please do not return products to the manufacturer. A valid order receipt or order number is required to process your request.</li>
				</ul>

				<h4 class="text-xl font-semibold mt-8 mb-4">Refund Policy</h4>
				<ul class="list-disc list-inside ml-6 space-y-4">
					<li><strong>Cash on Delivery (COD) orders are not eligible for refunds.</strong></li>
					<li>For prepaid orders, if cancellation is accepted, the refund will be processed and credited to your original payment method within <strong>7–10 business days</strong>.</li>
					<li>Delays may occur depending on your bank or payment provider.</li>
					<li>After receiving and inspecting returned items, we will email you about the status of your refund.</li>
					<li>If approved, the refund will be initiated immediately to your original payment method (bank account, credit card, UPI, etc.).</li>
				</ul>

				<h4 class="text-xl font-semibold mt-8 mb-4">Shipping Returns</h4>
				<p class="text-lg">If approved for return, please send the product(s) to:</p>
				<ul class="list-disc list-inside ml-6 space-y-4">
					<li>
						<strong>SIDDHA FOODS TECH</strong><br>
						#88/3, Sithi Reddy Patti Village And Post<br>
						Thirumangalam Taluk, Madurai – 625 704,<br>
						Tamil Nadu, India<br>
						Phone: +91 74014 03035<br>
						Email: almaaorder@gmail.com
					</li>
				</ul>

				<p class="mt-6">We thank you for choosing Dr’s Siddha and wish you good health always.</p>
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